Terms of Service
Last updated: October 12, 2026
These Terms of Service (the “Terms”) govern your access to and use of Kapiway (the “Service”) operated by Slickup LLC, doing business as Kapiway (“Kapiway”, “we”, “us”, or “our”). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Kapiway is an online tool that helps a business show up on Google and in the answers AI assistants give, for websites and businesses you own or are authorized to manage. The Service includes:
- a daily list of tasks for you to approve, skip or do yourself;
- articles, pages and site fixes that we draft and publish to your own website only after you approve them;
- checks of the answers AI assistants give to questions your customers ask, run through the assistants’ own APIs or a licensed data provider, and Google ranking checks;
- a site check of your own website and a weekly watch of the competitors you name;
- drafts of community replies, review replies and Google Business Profile posts and answers, which you post yourself;
- listing checks that compare your Google Business Profile with other listings;
- locations and markets for businesses that serve more than one place;
- monthly reports and read-only share links you control;
- a connection that lets an AI assistant you choose (through our MCP server) read and work through your list; and
- any optional add-on we offer, as described before you buy it.
We may add, modify, or remove features at any time, but we will not materially reduce the functionality of a paid plan during a billing period without notice.
2. Your account
To use the Service you must create an account and provide accurate information. Kapiway uses passwordless sign-in: you authenticate either with a one-time code sent to your email address or with your Google account. You are responsible for:
- Keeping the email inbox or Google account you use to sign in to Kapiway secure. Whoever controls those can sign in as you.
- All activity that occurs under your account.
- Promptly notifying us of any unauthorized use at support@kapiway.com.
- Ensuring everyone you invite to your organization complies with these Terms.
The Service is for businesses. You must be at least 18 years old (or the age of legal majority in your jurisdiction, if higher) to use it, and you use it on behalf of a business, not for personal, family, or household purposes. The Service is not directed to children under 16, and we do not knowingly collect their data.
3. Plans, billing, and renewals
Paid plans are billed monthly in advance through our payment provider, Dodo Payments, who acts as the merchant of record. By subscribing you authorize Kapiway and Dodo to charge your payment method for the applicable fees and any sales tax or VAT collected by Dodo.
Prices
- Growth plan: each website (project) on your plan is billed at the plan price, $249.99, each month and includes one location.
- Added locations: each location beyond the ones your websites include is an added location at $119 a month.
- Adding or removing a website. If you add a website, its included location applies from your next bill and your added locations go down then; we do not refund part of a month. If you remove a website, its included location is removed with it: any location beyond the ones still included becomes an added location from your next bill, and nothing extra is charged before that bill.
- Places beyond what the plan includes (markets, and where our pricing page says so, groups of towns) are billed per unit at the price shown on our pricing page, on the same line of your bill as added locations. The pricing page and the price shown before you confirm a change say what is included and what each extra unit costs.
- Add-ons: when we offer an optional add-on, what it includes and its monthly price are shown before you buy it, and it is billed with your plan.
- You can buy up to 150 locations yourself. For more, contact support@kapiway.com.
- Prices are in US dollars. Your card is charged in your local currency at checkout, plus local tax where it applies; the amount you are charged is the price shown at checkout. We may change prices; for existing subscriptions we give at least 30 days’ notice before the next renewal at the new price, as described in §17.
Free trial
A new subscription starts with a 3-day free trial. A payment method is required to start it. As the trial card says: $0 for 3 days, then $249.99 a month per project (plus any added locations, places or add-ons you chose), charged automatically when the trial ends and every month until you cancel. Cancel any time from Settings, Billing. If you cancel before the trial ends (see §4), nothing is charged. An email the day before your trial ends says the amount and the date. An organization that has cancelled before can subscribe again at any time, without a new trial. During the trial, changes you make (adding or removing projects, locations, places or add-ons) take effect at once and nothing is billed until the trial ends. If you choose to end the trial early, your card is charged that day and your first paid billing period starts then.
Renewals
Subscriptions renew automatically every month until cancelled. Each bill charges the plan and add-ons on your account for the coming month.
Adding and removing after the trial
- Additions (a project, a location, a place, or an add-on) apply right away. They are not charged on the day you add them; your next bill charges the new monthly total.
- Large additions. If, within one billing period, you add more than 5 locations or places in total, or more than $500 a month in total, the addition that goes over either limit is charged the same day, prorated for the rest of the billing period, and your billing date may move to that day. The Service tells you before you confirm.
- Reductions take effect at your next billing date. Anything you added during a billing period stays on through the next bill, so it can come off from the bill after next at the earliest.
- No part-month refunds. Removing something, or cancelling, does not refund any part of a month already billed, except as our Data Processing Addendum provides when you object to a new subprocessor, and when we end the agreement for convenience (§16).
Failed payments
If a payment fails, you have a 5-day grace period during which paid features stay on and our payment provider tries to collect the payment. If the payment is still unpaid 5 days after it failed, your plan ends as described in §4: you can no longer use the service, but you can still sign in, update your payment details, subscribe again, ask for a copy of your data, and ask us to delete your account. Your data is kept as described in §4.
4. Cancellation and refunds
You can cancel at any time from Settings, Billing & Plan, Manage Billing, which opens our payment provider’s customer portal. When our payment provider tells us the subscription is cancelled, your plan ends. When your subscription is cancelled, a trial ends without payment, or a payment is still unpaid 5 days after it failed, your plan ends and you can no longer use the service: nothing new is scheduled or published, and add-ons and extra locations stop and come off your bill. You can still sign in, subscribe again, update your payment details, accept these Terms, ask for a copy of your data, and ask us to delete your account. Cancelling ends your plan at once, and the rest of a month already billed is not refunded (see §3). Cancelling before your free trial ends stops the trial from converting to paid.
What happens to your data. We keep your data for 90 days after your plan ends; if you subscribe again within those 90 days everything is still there (there is no new trial). To get a copy or delete it sooner, ask from Settings or email support@kapiway.com. After 90 days we delete your projects and their data (pages already published on your website stay on your website), and keep only a small record: your sign in email, billing ids and your acceptance of these Terms, as described in our Privacy Policy. If you do not sign in for 24 months and there is no paid plan, we email you a month ahead and then delete the account. To delete your account sooner, ask from Settings. To delete one website’s data, email support@kapiway.com.
Except where required by law or by our Data Processing Addendum (an objection to a new subprocessor), or when we end the agreement for convenience (§16), fees already paid are non-refundable, and we do not refund part of a month. If you believe you were charged in error, contact support@kapiway.com within 30 days of the charge.
5. Acceptable use
You agree not to:
- Use the Service to send spam, unsolicited bulk email, or any communication that violates anti-spam laws (CAN-SPAM, CASL, GDPR/PECR, etc.).
- Use the Service to harvest, scrape, or contact email addresses of recipients who have not consented or for whom you have no legitimate business interest.
- Send emails containing malware, phishing content, or fraudulent claims, or use the outreach features to impersonate another person or misrepresent the sender.
- Use the Service to manipulate search engine rankings in ways that violate the published guidelines of the search engine in question.
- Use Generated Output to create deceptive or misleading content, to impersonate real people or organizations, or to train competing AI or machine-learning models.
- Use the Kapiway crawler or research features to fetch content behind authentication, paywalls, or anti-scraping protection; to circumvent rate limits or
robots.txtdirectives; or to fetch content from sites whose terms prohibit automated retrieval. - Use connected-account features to take actions in third-party platforms you do not own or are not authorized to manage.
- Reverse-engineer, decompile, or attempt to extract the source code of the Service.
- Resell, sublicense, or white-label the Service without our written agreement.
- Probe, scan, or test the vulnerability of the Service except through our coordinated disclosure process.
- Use automated systems, including an AI assistant or API token, to access the Service in a way that exceeds reasonable usage or our rate limits, disrupts other users, or scrapes or bulk-copies data from the Service.
- Create multiple accounts or otherwise circumvent free-trial limits, plan limits, suspensions, or terminations.
- Use the Service to violate any applicable law or third-party right, including intellectual property and privacy rights, or to support illegal goods or services.
We may suspend or terminate accounts that violate this section without notice, and we may report illegal activity to the appropriate authorities.
Communities, reviews and your Google profile
Kapiway never posts in communities, review sites or your Google profile for you. You post any reply yourself, from your own account, following that site’s rules, and you say who you are where the rules or the law require it. A community reply that mentions your business comes with a line saying you run it, switched on by default; if you switch it off, you are responsible for any disclosure the site’s rules or the law require (for example, rules on endorsements and reviews). You are responsible for everything you post.
AI assistants and access tokens
If you connect an AI assistant or create an access token in Settings, you are responsible for what is done with it. Keep tokens secret, give them only to tools you trust, and revoke any token you no longer use or think has been exposed. Anything done with your token or connected assistant counts as done by you. We may limit how often tokens and assistants can call the Service, and may revoke a token that is misused.
Who the Service is for
The Service works for businesses with their own website. Businesses that sell only on a marketplace or a social page, with no website of their own, are not served yet; they can join our waitlist.
6. Your content and data
You retain all rights to the websites, project data, brand and keyword inputs, generated drafts, prospect lists, and other materials you submit to the Service or that we collect through integrations you authorize (“Your Content”). You grant Kapiway and its subprocessors a worldwide, non-exclusive, royalty-free licence to host, process, display, and transmit Your Content solely as needed to operate, secure, and support the Service for you.
AI training. We do not use Your Content to train AI or machine-learning models, and we do not authorize the AI providers we use to do so.
Aggregated and de-identified data. We may use aggregated, de-identified data derived from your use of the Service (e.g. usage statistics, anonymized benchmarks) to operate, improve, and promote the Service. We use only data that is both aggregated and de-identified, so it does not identify you or any individual.
Feedback. If you provide suggestions, ideas, or feedback about the Service, you grant us a perpetual, royalty-free licence to use them without obligation to you.
You are solely responsible for Your Content, including ensuring you have the rights to use it, that it is accurate, and that it complies with applicable law. We do not pre-screen Your Content but may remove anything that violates these Terms. Retention and deletion of Your Content, including how to request deletion of an entire project or account, are described in our Privacy Policy.
7. AI-generated output
The Service uses third-party AI models to generate audit summaries, content drafts, outreach copy, and other outputs (“Generated Output”). Subject to your compliance with these Terms, we assign to you all rights we hold in Generated Output produced for your account.
AI models can produce inaccurate, biased, incomplete, or fabricated content, and may generate similar output for different users from similar inputs. We make no warranty that Generated Output is accurate, unique, suitable for your purpose, or free of third-party rights. Generated Output does not necessarily reflect the views of Kapiway. You are responsible for reviewing, fact-checking, and editing Generated Output before publishing or sending it, and for ensuring its use complies with applicable law and the rules of any platform on which you publish or send it.
8. Our intellectual property
Kapiway, its name, logo, and the Service (excluding Your Content and Generated Output) are protected by copyright, trademark, and other intellectual-property laws. The Kapiway name and logo are trademarks of Slickup LLC and may not be used without our prior written permission. Nothing in these Terms transfers any of those rights to you. We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service in accordance with these Terms; this licence ends when your access to the Service ends.
9. Third-party services
The Service connects to third-party services you authorize (such as analytics, search-console, email, publishing, social, and AI assistant platforms). Your use of those services is governed by their own terms and privacy policies; we are not a party to those agreements and are not responsible for the availability, accuracy, security, or practices of any third-party service. If a third-party service is unavailable, changes its interface, modifies its terms, or revokes our access, the corresponding Kapiway feature may stop working in whole or in part. The current list of services we use as subprocessors is in our Privacy Policy.
Town and city names and map points come in part from GeoNames, licensed under CC BY 4.0.
10. Privacy
Our handling of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. Where we process personal data on your behalf, our Data Processing Addendum applies and is also incorporated into these Terms by reference. Our use of cookies and similar technologies is described in our Cookie Policy.
11. Email-sending obligations
When you use Kapiway to send email through any connected email-sending integration, you are the sender of those emails for legal purposes. You represent and warrant that:
- You have a legitimate business reason to contact each recipient, and you can demonstrate the basis for contacting them (consent, prior business relationship, or another lawful basis under your jurisdiction’s rules).
- You comply with all applicable anti-spam and direct-marketing laws (CAN-SPAM in the U.S., CASL in Canada, GDPR/PECR in the EU/UK, and equivalent laws in other jurisdictions where you or your recipients are located).
- Every commercial email includes accurate sender identification, a non-deceptive subject line, a clearly identified physical postal address where required by law, and a working unsubscribe mechanism.
- You honour unsubscribe requests promptly, maintain a suppression list of recipients who have opted out, and do not re-contact them.
- You do not use the Service to send to purchased, scraped, or otherwise non-consented address lists where consent is required by law.
You agree to indemnify Kapiway against any claim arising from emails sent through your account that violate this section.
12. Connected accounts and authorized actions
The Service can take actions on your behalf in third-party platforms you connect (such as your website, publishing, email, analytics, and social platforms). When you connect an account and grant the requested permissions, you authorize Kapiway to perform the corresponding actions until you revoke access. You acknowledge and agree that:
- Content publishing. When you approve an article, page or site fix, or schedule a post, you authorize Kapiway to transmit and publish it under your account on the destination you connected. You are responsible for the legality, accuracy, and rights clearance of anything published, and for ensuring it complies with the destination platform’s terms of service.
- Email sending under your identity. When you connect an email account or SMTP service, the Service sends email from your address. Recipients see you as the sender, replies go to your inbox, and any deliverability or reputation impact accrues to your domain. The obligations in §11 apply to every message sent.
- Read-only connections. Google Search Console, Google Analytics and, when available, your Facebook Page and Instagram account are read only. We only read them; we never post, reply or change anything.
- Crawler permission: your own site. When you add your website, you represent that you own it or have the owner’s permission to have it crawled and analyzed. Our site check reads your website when you set up, when you ask for a re-check and once a month. The website read on kapiway.com/start reads about 30 pages of your site: its
robots.txt, its sitemaps, the homepage, up to 14 pages from the sitemaps, 7 usual pages that tend to say what you sell, and up to 5 pages with your addresses. Both identify themselves as KapiwayAudit. Because it is your site, they read robots.txt only to find your sitemap and do not follow its rules. We never ask DataForSEO for a picture of a page that refused our reader. - Crawler permission: other sites. When you name competitors or use link-building prospect discovery, our crawlers read public pages on third-party sites. You represent that the URLs you give are publicly accessible and that automated retrieval of public web content is permitted under your local law. Every request names Kapiway in its user agent (KapiwayBot, KapiwayRadar or KapiwayAudit), and none logs in or retries as a browser. Competitor discovery and the contact finder (KapiwayBot), and the weekly competitor watch and reads of community threads cited by AI answers (KapiwayRadar), read
robots.txtbefore they fetch a page. A directory listing page is read only where its site’s robots.txt and terms allow it. The competitor watch runs once a week; the contact finder runs only when you ask. Our full list of readers is at kapiway.com/bot. - Revocation. You may disconnect any third-party account at any time from inside the Service or directly from the third-party provider’s account-permissions page. Revocation stops future automated actions but does not reverse actions already taken.
You agree to indemnify Kapiway against any claim arising from automated actions taken under permissions you granted, including published content, emails sent, or crawl activity.
13. Disclaimer of warranties
The Service, including all Generated Output and third-party data surfaced through it, is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, error-free, or secure; that defects will be corrected; or that Generated Output, rankings, keyword volumes, backlink data, or other third-party data will be accurate, complete, or current. SEO outcomes depend on many factors outside our control; we do not guarantee specific rankings, traffic, or revenue results.
Some jurisdictions do not allow the disclaimer of implied warranties; in those jurisdictions, our warranties are limited to the smallest extent permitted by law.
14. Limitation of liability
To the maximum extent permitted by law, and regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise:
- Neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, even if advised of the possibility of such damages.
- Our aggregate liability for all claims arising out of or related to the Service is limited to the greater of (a) the fees you paid us in the 12 months immediately preceding the event giving rise to the claim, or (b) USD $100. This limitation applies even if any remedy fails of its essential purpose.
The limitations above do not apply to: (i) your payment obligations under §3, (ii) your indemnification obligations under §15, (iii) either party’s breach of confidentiality, (iv) either party’s infringement of the other’s intellectual-property rights, or (v) liability that cannot be limited under applicable law (including for gross negligence, willful misconduct, or fraud).
Some jurisdictions do not allow these limitations; in those jurisdictions our liability is limited to the smallest extent permitted by law.
15. Indemnification
You will defend, indemnify, and hold harmless Kapiway and its affiliates, and each of their respective officers, directors, employees, contractors, agents, successors, and assigns (collectively, the “Kapiway Parties”) from and against any third-party claim, demand, action, or proceeding, and any resulting loss, liability, damage, judgment, settlement, fine, penalty, cost, or expense (including reasonable attorneys’ fees and costs), arising from or related to:
- Your Content;
- emails sent through the Service from your account;
- automated actions taken in your connected third-party accounts under permissions you granted, including content publishing and email sending;
- crawler or research activity initiated by you that targets third-party websites;
- anything you post yourself, including replies we drafted for you, and use of your access tokens or connected AI assistants;
- your breach of these Terms (including §5 Acceptable use and §11 Email-sending obligations) or any applicable law;
- your infringement or misappropriation of any third-party right, including intellectual-property and privacy rights; or
- any misrepresentation you make to us, including about ownership of or authorization to use a website, domain, or connected account.
We will give you prompt written notice of any claim for which indemnification is sought; failure to provide prompt notice relieves you of your obligations only to the extent you are materially prejudiced by the delay. You will control the defense and settlement of the claim, provided that you may not settle any claim that imposes any obligation, liability, or admission on a Kapiway Party without our prior written consent. We may participate in the defense at our own expense with counsel of our choice.
16. Suspension and termination
By you. You may stop using the Service at any time. To cancel a paid subscription, follow the steps in §4. To delete your account entirely, ask from Settings (the deletion request) or email support@kapiway.com, as described in our Privacy Policy.
Immediate suspension by us. We may suspend your access without prior notice if (a) we reasonably believe your use creates an active security, abuse, fraud, or legal risk to Kapiway, our other users, or third parties; (b) we receive a credible legal order, takedown notice, or regulatory request; or (c) your payment provider notifies us of confirmed fraud or chargeback abuse on your account. We will lift the suspension as soon as the cause is resolved.
Termination for breach. We may terminate your access for material breach of these Terms after giving you notice and a reasonable opportunity to cure (typically 14 days), except where the breach is one for which immediate suspension is permitted under the previous paragraph, in which case we may terminate without a cure period.
Termination for convenience. Either party may terminate the relationship at any time. If we end it for convenience, we refund the unused part of the month you already paid for. We may also refuse to provide the Service to any person and may decline to accept new signups associated with previously terminated accounts.
Effect of termination. On termination your right to use the Service ends; scheduled emails and other queued automated actions are stopped, and paid features stop. Fees already paid are not refunded except as required by §4, the previous paragraph or applicable law. We retain and delete your data according to the timelines described in our Privacy Policy; if you need to export Your Content before deletion, you must do so before the retention period elapses.
Survival. Sections that by their nature should survive termination, including §3 (for amounts owed), §6, §8, §11, §12, §13, §14, §15, §16, §18, §19, and §20, will survive.
17. Changes to the Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent revision; the version posted on this page is always the current one.
Notice of material adverse changes. For changes that are material and adverse to you (for example, changes to fees, dispute resolution, the limitation of liability, or material reductions in functionality of a paid plan), we will use a reasonable method to bring the change to your attention at least 30 days before it takes effect. This may take the form of an email to your account address, a banner or notice within the Service, an in-app message on your next login, or any other method we reasonably believe will reach you. Until then the previous version applies. For a price change on an existing paid plan we give at least 30 days’ notice before the first renewal at the new price (see §3).
Other changes, including clarifications, formatting, typo corrections and changes that are not adverse to you, take effect when posted. Changes to our subprocessors follow the notice in our Data Processing Addendum.
Changes required by law or for security. Changes required to comply with applicable law, a court or regulatory order, or to address a security, fraud, or abuse risk may take effect immediately, with notice as soon as reasonably practicable.
Acceptance. We email account holders when a new version is published, with the date it takes effect, at least 30 days later. Until then the previous version applies. The next time you sign in, the Service asks you to accept the new version before you carry on. Your continued use of the Service after a change takes effect also constitutes acceptance. If you do not agree to a change, you may cancel your subscription and stop using the Service before the effective date in accordance with §4.
18. Governing law and disputes
Governing law. These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Informal resolution first. Before either of us files a lawsuit or any other formal proceeding, the party with the dispute sends the other a written notice describing the issue and the relief sought: to us at support@kapiway.com, and to you at the email address on your account. We then both try in good faith to resolve it for 30 days from the notice. Only if it is not resolved within those 30 days may either party go to court as described below. Either party may still ask a court for urgent relief to stop ongoing harm, such as misuse of the Service or of confidential information, during those 30 days.
Forum. If the dispute is not resolved, it will be brought exclusively in the state or federal courts located in Delaware, USA, and each party consents to the personal jurisdiction of those courts. Either party may bring an individual claim in a small-claims court of competent jurisdiction in lieu of formal proceedings.
Consumer rights. Where applicable consumer-protection law gives you a non-waivable right to bring proceedings in your country of residence or to apply the law of that country, those rights are not affected by this section.
Time limit. Any claim arising out of or related to these Terms or the Service must be filed within one year after it arose, except where applicable law prohibits a shorter limitation period.
Language. These Terms are written in English; any translation is provided for convenience only, and the English version controls.
19. Miscellaneous
- Entire agreement. These Terms, together with the documents they reference (including the Privacy Policy, the Data Processing Addendum and the Cookie Policy), are the entire agreement between you and Kapiway about the Service and supersede any prior or contemporaneous understandings on that subject.
- Severability. If any part of these Terms is found unenforceable, that part will be modified to the minimum extent necessary to make it enforceable, and the rest of the Terms will remain in full effect.
- No waiver. A failure or delay to enforce any provision is not a waiver of our right to enforce it later. Any waiver must be in writing and signed by an authorized representative.
- Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent; any attempted assignment in violation of this section is void. We may assign these Terms to an affiliate or in connection with a merger, acquisition, financing, or sale of assets without your consent.
- Force majeure. Neither party is liable for any failure or delay caused by events outside its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, pandemics, government action, labor disputes, internet or cloud-provider outages, denial-of-service attacks, or third-party API failures. Payment obligations are not excused by this section.
- Notices. Legal notices to Kapiway must be sent to support@kapiway.com and to the postal address in §20. Notices to you may be sent to the email address on your account or posted within the Service; you are responsible for keeping that email address current.
- Electronic communications. You consent to receive notices, agreements, disclosures, and other communications from us electronically (by email or through the Service), and you agree that electronic communications satisfy any legal requirement that a communication be in writing.
- Independent contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship.
- No third-party beneficiaries. These Terms are for the benefit of you and Kapiway only, and do not create any third-party beneficiary rights.
- Export controls and sanctions. You represent that you are not located in, organized under the laws of, or ordinarily resident in a country or region subject to comprehensive US sanctions, and that you are not on any US government restricted-party list. You agree not to use the Service in violation of US or other applicable export-control or sanctions laws.
- US government users. The Service is “commercial computer software” and “commercial computer software documentation” as those terms are used in the Federal Acquisition Regulation. If you are a US government end user, your rights are limited to those granted to all other end users under these Terms.
- Headings. Section headings are for convenience only and do not affect interpretation.
20. Contact
General questions and legal notices. For questions about these Terms or to send a formal legal notice, contact:
Slickup LLC (doing business as Kapiway)
Email: support@kapiway.com
Mail (registered agent for service of process):
c/o Agents and Corporations, Inc.
1201 Orange St, Suite 600, One Commerce Center
Wilmington, DE 19801, USA
Privacy and data-subject requests. For privacy questions or to exercise your data rights (access, deletion, correction, etc.), follow the process in our Privacy Policy.
Copyright complaints (DMCA). If you believe content available through the Service infringes your copyright, send a written notice to support@kapiway.com that includes:
- your physical or electronic signature;
- identification of the copyrighted work claimed to have been infringed;
- identification of the material on the Service you claim is infringing, with enough detail to locate it;
- your contact information (address, phone, email);
- a statement that you have a good-faith belief that the use is not authorized; and
- a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.
We will respond to valid notices in accordance with the Digital Millennium Copyright Act, 17 U.S.C. §512.
21. Change history
What changed in each version of our Terms of Service, Privacy Policy, Data Processing Addendum and Cookie Policy. We email account holders when a new version is published.
October 12, 2026
- Price: after your trial, each website (project) on your plan renews at $249.99 a month and includes one location. Each location beyond the ones your websites include is $119 a month. If you remove a website, its included location goes with it, and any location beyond the ones still included is billed as an added location from your next bill.
- An email the day before your trial ends says the amount and the date.
- After your trial, something you add (a project, a location, a place or an add-on) starts at once and is charged on your next bill, not on the day you add it. If, within one billing period, you add more than 5 locations or places in total, or more than $500 a month in total, the addition that goes over either limit is charged the same day, and we tell you before you confirm.
- Cancelling now ends your plan at once (before, it ran to the end of the paid month), and we do not refund part of a month when you remove something or cancel. Cancelling during the trial means you are not charged.
- When your plan ends (you cancel, a trial ends without payment, or a payment is still unpaid 5 days after it failed), you can no longer use the service. You can still sign in, subscribe again, update your payment details, ask for a copy of your data and ask us to delete your account.
- We keep your data for 90 days after your plan ends, then delete it. To get a copy or delete it sooner, ask from Settings or email support@kapiway.com.
- If you do not sign in for 24 months and there is no paid plan, we email you a month ahead and then delete the account.
- Privacy Policy: how we share data for ads, which California law calls sharing, and how to opt out with Your Privacy Choices.
- Cookie Policy: the cookie choices you see depend on where you are, and the list of cookies is up to date.
- A new Data Processing Addendum, part of the Terms, for the personal data we process for you. It promises 14 days' notice before a new subprocessor starts.
- Privacy Policy: new sections on what we collect before you sign up (the website read on /start, the AI readiness report and the waitlist) and on people who are not our users, such as reviewers and commenters, whose public posts we read for you.